Our Policies

If you are not 100% satisfied with your purchase from Next Day Automation you can return for a refund or exchange within 30 days of receiving your purchased item. This policy does not cover damage caused by improper use or accidents.

We offer free standard domestic shipping on all items.

Items will be shipped the same business day if the order is made before 3:00 PM CST. If an order is made later than 3:00 PM CST it will be shipped the following business day. Items requiring freight may require additional handling time to ensure safe delivery.

DOMESTIC AND INTERNATIONAL SHIPPING

We offer three standard shipping options within the United States:

1. USPS
2. UPS
3. Other carriers upon request
4. Freight with various carriers

Export crating upon request at additional cost.

Next Day Automation is not an authorized distributor of any brand service or products.

The original manufactures warranty may not apply.

Next Day Automation, will service all warranty claims.

ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

“Warrantor” as used herein, shall mean the seller of the product covered by this Warranty.

WARRANTY COVERAGE

Warrantor provides the Warranty coverage as further described below and limited to the terms and conditions hereof: Warrantor hereby provides a limited non-transferable Product Warranty starting on the date of purchase of the subject Product (the “Warranty”) against defects in Product materials or workmanship. This Warranty is offered on items sold by Warrantor (each, a “Product”), purchased and used by the consumer and is the sole and exclusive Warranty provided by Warrantor for Products. A Proof of Purchase (as defined below) may be required by Warrantor from the consumer for the Warranty to be effective and applicable to the Product. Proof of the valid Product purchase for the purposes of this Warranty (“Proof of Purchase”) is an original or copy of the retailer sales receipt for the Product purchased or the retailer Product purchase invoice, showing the Product model number, payment and the date of the Product purchase. Product registration with Warrantor, while appreciated, is not required to activate any Warranty and the Product registration is not a substitute for a Proof of Purchase.

The “Warranty Period” commences on the date of Warranty/Product purchase by the consumer and ceases on the 1, 2, or 3 year anniversary date of the products purchase. Dependent on the duration of the purchased warranty.

SERVICE UNDER THE WARRANTY

Within the Warranty Period, Warrantor may, at its sole discretion,

• repair the Product with new or refurbished parts,

• replace the Product entirely, either with a new or refurbished Product at no additional charge to consumer, or reimburse the consumer the amount of the original purchase price after all discounts and exclusive of taxes and all fees (a “Reimbursement”), or

• replace defective parts that meet the performance specifications of
  new parts for any applicable Product.

All exchanged or substituted parts and Products replaced under Warranty service will become the property of Warrantor. Repaired or replaced Products or parts thereof will be warranted by Warrantor for the balance of the original Warranty Period or ninety (90) days from the date of Warranty service, whichever is longer. In the event replacement parts
or a replacement Product are not available for any reason at the time of the initiation of a Product Warranty claim by consumer, Warrantor may, in its sole discretion, either (i) deliver to the consumer an accommodation in the form of a reasonably similar Product (an “Accommodation”), or (ii) provide Reimbursement. Any such Accommodation or Reimbursement to consumer shall be in full satisfaction of any applicable Product Warranty claim and of Warrantor’s obligation to consumer under the Warranty for such applicable Warranty claim. The provision of an Accommodation or a reimbursement terminates any further warranty coverage for such applicable product.

LIMITATIONS OF THE WARRANTY

Warrantor’s obligation to the consumer with regard to the Warranty for any Product is limited to the repair, replacement or Reimbursement of any defective Product or parts pursuant to the terms and conditions of the Warranty. This Warranty expressly excludes any defects or damages caused by accessories, replacement parts or repair service
other than those that have been authorized by Warrantor pursuant to the terms hereof.

No other express warranties are made by Warrantor or are authorized to be made on behalf of Warrantor by any retailer, agent, distributor, or other party with respect to any Product to any consumer or other party. The Warranty shall be rendered null and void, and of no further force or effect, providing no Warranty coverage with regard to a Product for each of the following reasons, without limitation:

• Products requiring maintenance or replacement due to normal wear and tear, corrosion, rust, stain, age or Products damaged due to any improper or discouraged use, mishandling, negligence, excessive wear and tear, including damages caused by maintaining, operating or using the Product in a manner not consistent with, in accordance with, or not contemplated by the instruction manual provided by Warrantor with the Product, or by otherwise failing to follow safety, operating, care or cleaning instructions;

• Products where the product number model or serial number has been removed, replaced, altered or rendered illegible;

• Products which have been damaged as a result of having been altered, modified and repaired in any way not expressly authorized in the instruction manual provided by Warrantor with the Product or by any party not authorized by Warrantor as an authorized Warranty repair specialist;

• LCD or other read-out displays on Products attributable to non-manufacturer defects such as mishandling during transportation, drops, spills and extreme temperature;

• Cosmetic damages (examples include, but are not limited to, scratches, imprint/water marks, cracks and dents, stains, etc.);

• Products that have been damaged directly or indirectly from the use of a third party product;

• Products damaged as a result of acts of nature e.g. fire, flood, or lightning;

• Products damaged as a result of connection to irregular current or voltage sources, or use on electric or other current or voltage other than that marked on the Product, or any instruction book;

• Products for which a consumer has no Proof of Purchase or for which the applicable Warranty Period has expired;

• Products not purchased from Warrantor; or Products returned by the consumer to Warrantor, not using a Warrantor provided shipping label which are lost, misdelivered or damaged in transit.

WARRANTY DISCLAIMERS; LIMITATIONS OF REMEDIES;

ACKNOWLEDGMENTS CONSUMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE AS PROVIDED BY THE PROVISIONS, TERMS AND CONDITIONS HEREOF. NONE OF WARRANTOR, ITS PARENT OR OTHER HOLDING COMPANIES, SUBSIDIARIES, AFFILIATES, AUTHORIZED DISTRIBUTORS AND RETAILERS AND AUTHORIZED SERVICE PROVIDERS, OR ANY OFFICERS, DIRECTORS, AGENTS, OR EMPLOYEES THEREOF, SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES OR LOSSES FROM TRAVEL, LOST TIME, PERISHABLE GOODS, DAMAGES FOR LOSS OF REVENUE, BUSINESS, PROFITS, GOODWILL OR CONTRACTS, BUSINESS INTERRUPTION, OR ANY OTHER PECUNIARY LOSS, ANY COSTS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION RESULTING FROM SUCH LOSS), OR ANY OTHER LOSS OR DAMAGES ARISING OUT OF ANY MALFUNCTION OF ANY PRODUCT OR OTHER DAMAGES RESULTING FROM THE USE OF THE PRODUCT, WHETHER IN CONTRACT, TORT OR OTHERWISE. NOTE: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. IT IS UNDERSTOOD AND AGREED BY THE CONSUMER UPON PURCHASE OF A RODUCT THAT, EXCEPT AS EXPRESSLY STATED HEREIN, WARRANTOR IS NOT MAKING AND HAS NOT AT ANY TIME MADE ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND OR CHARACTER WITH RESPECT TO THE PRODUCT OTHER THAN THOSE AS EXPRESSLY STATED HEREIN. THE CONSUMER ACKNOWLEDGES THAT THE CONSUMER IS INFORMED AND IS AWARE OF HIS/HER
RIGHTS AND OBLIGATIONS UNDER ANY APPLICABLE LOCAL MUNICIPAL AND JURISDICTION LAWS GOVERNING THE PURCHASE AND USE OF THE PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. IF ANY PROVISIONS OF THIS WARRANTY ARE JUDGED TO BE ILLEGAL, INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS OF THE WARRANTY SHALL CONTINUE IN FULL FORCE AND EFFECT.

WARRANTY
CLAIM PROCESS

During the Warranty Period, if the Product or one of its parts qualifies for service or replacement under this Warranty, contact customer service at (763) 493-6305 or email support@nexdayautomation.com. Any replaced defective parts will not extend the term of this Warranty. Service under this warranty will not extend the term of this Warranty.

This Privacy Policy governs the manner in which Next Day Automation collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.nextdayautomation.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Next Day Automation.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Next Day Automation may collect and use Users personal information for the following purposes:

To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Site. We may use feedback you provide to improve our products and services.
To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Next Day Automation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.